After a period of several months where the the issual of Ration Cards was suspended in order to identify and eliminate bogus cards, the Govt. of Karnataka has restarted the process of issuing new Ration Cards.
Additionally, for those living in Bangalore (Urban), it is now possible to apply for a Ration Card online via the Karnataka Food & Civil Supplies (F & CS) Department’s website. Those living in Bangalore (Rural) will, however, continue to follow the earlier process outlined in this blog post.
The online application form is very well designed and is available in both Kannada and English, which is a welcome departure from the earlier physical application form which was available only in Kannada.
The following are the steps to apply for a Ration Card in Bangalore, both online as well as physically:
1. Get your name deleted from your existing Ration Card (if applicable) and get a Surrender Certificate:
To do this, you need to visit the F & CS Dept. office at your previous place of residence and apply for deletion of name due to change of residence. You need not go there personally – even your parents or family members can do it on your behalf.
If multiple family members’ names are to be transferred, then the Surrender Certificate must contain all their names. You may also submit separate Surrender Certificates for some or all of the family members (e.g. in case of marriage where the husband and wife’s names are being transferred from their respective families’ Ration Cards).
If your name was never added to your family’s Ration Card, or if your family doesn’t have a Ration Card, then approach the municipal office in your previous place of residence and get a letter certifying that you don’t possess a Ration Card there.
2. Apply for the Ration Card online:
To apply for a Ration Card online, you need to visit the Govt. of Karnataka F & CS Dept. website at http://ahara.kar.nic.in.
a) On the home page, click on “Click here to apply for a Ration Card – New or using Surrender Certificate” (see image below).
b) This will open the online Ration Card application form in a new window. On the first page, you need to choose your desired language (Kannada or English) to proceed.
As stated on the above page, you will need to provide the following information, so please have it ready before proceeding further:
- Names of the family head and other family members to be added to the Ration Card, along with their respective dates of birth
- Current residential address (including BBMP Ward Number, Taluk, City and District) and residential/mobile phone numbers
- BESCOM RR number and location code (if having an electricity connection in your name in Bangalore)
- LPG consumer number (if having a LPG connection from Indane, HP Gas or Bharat Gas in Bangalore)
- Previous Ration Card number (if transferring your name from an existing Ration Card and having a Surrender Certificate)
- PAN number (if having a PAN card in your name)
c) Upon selecting the language, you will be taken to the next page where you need to specify your location in Bangalore (see image below).
d) On selecting the appropriate District from the drop-down menu, you will be taken to another page where you will be asked to choose a Taluk from the list. See below image which shows list of Taluks under Bangalore District.
To find out which Taluk your area falls under, you can click on the links on the right to see the areas covered under the respective Taluks, and their respective BBMP Ward Numbers.
NOTE: You can also get your area’s BBMP Ward Number from this link: http://bbmpelections.in/home/wardmap
e) After you select your respective Taluk, you will be taken back to the previous page. Here, you need to select your City from the list and enter the BBMP Ward Number which you got from the previous page (see image below). Finally, click on “Next page” to continue.
f) On the next page, you need to provide your personal details such as name, date of birth, marital status, current residential address, phone numbers and email ID. If unmarried, you also need to provide your parents’ current residential address. Lastly, click on “Next page” to continue.
g) On the next page, you can add details of any family members whom you wish to add to the Ration Card (see image below). After entering each family member’s details, click on “Add”. To delete an entry, click on “Select” next to it and then click on “Delete”. Finally, click on “Next page” to continue.
h) On the next page, enter your family’s annual income and your PAN number (see image below). If holding a LPG connection in Bangalore, please furnish details of the same.
NOTE: If the system reports that your LPG consumer number is not in the database, approach your LPG distributor to get it added.
Lastly, you need to provide the reason for applying for the Ration Card by choosing the appropriate option from the list. Finally, click on “Submit” to complete the online application process.
NOTE: If you are applying under “Surrendered old Ration Card” category, and the form throws an error on submission saying “Old Ration Card no. not exists“, please change the category to “Non Computerised Ration Card” and mention your previous Ration Card number in the “Remarks” column and state that you have surrendered the same.
i) Upon submission, you will be taken to an acknowledgement page. Please take a print out of this page and keep it for your records. The receipt number is important and must be used for all subsequent communication with the F & CS Dept. officers. You should also receive a SMS shortly with the same receipt number acknowledging the receipt of your application.
You can check the status of your application online at this link: http://ahara.kar.nic.in/status1/
3. Wait for the SMS with Security Code to be sent to you:
After applying online, you will receive a SMS from the F & CS Dept. containing your application receipt number and a security code. Once you receive this SMS, you must approach your nearest Photo & Biometric Service Center for biometric scan and photography.
Note that it may take several weeks for the SMS to arrive. Keep monitoring the application status online via the link given above.
Also, in case you lose the SMS or have changed your mobile number, you can request a new security code SMS via the same link above.
NOTE: If you do not receive the SMS even after a long time and online status doesn’t change, you can approach your respective F & CS office and enquire about the status personally. Presently there is a large backlog of applications pending with the F & CS Dept. due to the suspension of issuing Ration Cards for most of last year. As a result, significant delays are being observed in disposing of the applications.
4. Go to Photo & Biometric Service Center for biometric scan and photography
Once you receive the SMS, you must proceed for biometric scan and photography within 20 days of receiving the SMS. For this, you will need to go to a designated Photo & Biometric Scan Service Center in your area. The list of Service Centers is given here (click on District name followed by Taluk name to see list of centers for your area): http://ahara.kar.nic.in/fcsstat/Photo_Stat.aspx
You will need to carry the following details when you go to the Service Center:
- Mobile with security code SMS sent by F & CS Dept.
- Printed copy of online application receipt
NOTE: If you don’t have a copy of your online application receipt, you can print a duplicate receipt online. Likewise, if you have lost the SMS with security code for any reason, you can request another one. The link for both is: http://ahara.kar.nic.in/status1/
At the Service Center, show the security code and receipt number and they will be able to pull up your application on their computer. You and your family members will have to undergo a biometric fingerprint scan and your photographs will be captured and uploaded to the system. The cost is Rs. 20/- for up to 4 members and Rs. 5/- for each additional member.
Upon completion of these procedures, you will be given a printed acknowledgement on the spot.
5. Upon receipt of SMS confirmation, go to your F & CS office and collect the Ration Card:
After completion of photography and biometric scan, you will receive another SMS within 45 days. On receipt of this SMS, you need to go to your area’s respective F & CS office with the following documents:
- Copy of online application receipt
- Printed acknowledgement given by Photo & Biometric Service Center
- Address and ID proof (e.g. electricity bill if you provided RR number in online application)
- Surrender Certificate and copy of old Ration Card, or letter from Municipal office certifying that you don’t have a Ration Card
On confirmation of your details with that in the database, your Ration Card will be printed out and given to you. You will be charged Rs. 20/- for lamination.
With this, the process is complete.
The online application process is really simple and hassle-free, and bribing is not necessary during the follow-up offline process. However, in case of any doubts or confusion, you can call the Food & Civil Supplies Dept. at 1800-425-9339 (toll-free) for details. You may also refer to this FAQ for help.