How to Get a Ration Card Online in Bangalore

UPDATE: This procedure is no longer valid. It has been superseded by a new Aadhaar-linked application procedure for e-Ration Card. Please click here for details.

After a period of several months where the the issual of Ration Cards was suspended in order to identify and eliminate bogus cards, the Govt. of Karnataka has restarted the process of issuing new Ration Cards.

Additionally, for those living in Bangalore (Urban), it is now possible to apply for a Ration Card online via the Karnataka Food & Civil Supplies (F & CS) Department’s website. Those living in Bangalore (Rural) will, however, continue to follow the earlier process outlined in this blog post.

The online application form is very well designed and is available in both Kannada and English, which is a welcome departure from the earlier physical application form which was available only in Kannada.

The following are the steps to apply for a Ration Card in Bangalore, both online as well as physically:

1. Get your name deleted from your existing Ration Card (if applicable) and get a Surrender Certificate:

To do this, you need to visit the F & CS Dept. office at your previous place of residence and apply for deletion of name due to change of residence. You need not go there personally – even your parents or family members can do it on your behalf.

If multiple family members’ names are to be transferred, then the Surrender Certificate must contain all their names. You may also submit separate Surrender Certificates for some or all of the family members (e.g. in case of marriage where the husband and wife’s names are being transferred from their respective families’ Ration Cards).

If your name was never added to your family’s Ration Card, or if your family doesn’t have a Ration Card, then approach the municipal office in your previous place of residence and get a letter certifying that you don’t possess a Ration Card there.

2. Apply for the Ration Card online:

To apply for a Ration Card online, you need to visit the Govt. of Karnataka F & CS Dept. website at

a) On the home page, click on “Click here to apply for a Ration Card – New or using Surrender Certificate” (see image below).

Karnataka Food & Civil Supplies Dept. website

b) This will open the online Ration Card application form in a new window. On the first page, you need to choose your desired language (Kannada or English) to proceed.

Ration card application form (page 1)

As stated on the above page, you will need to provide the following information, so please have it ready before proceeding further:

  • Names of the family head and other family members to be added to the Ration Card, along with their respective dates of birth
  • Current residential address (including BBMP Ward Number, Taluk, City and District) and residential/mobile phone numbers
  • BESCOM RR number and location code (if having an electricity connection in your name in Bangalore)
  • LPG consumer number (if having a LPG connection from Indane, HP Gas or Bharat Gas in Bangalore)
  • Previous Ration Card number (if transferring your name from an existing Ration Card and having a Surrender Certificate)
  • PAN number (if having a PAN card in your name)

c) Upon selecting the language, you will be taken to the next page where you need to specify your location in Bangalore (see image below).

Ration card application form (page 2)

d) On selecting the appropriate District from the drop-down menu, you will be taken to another page where you will be asked to choose a Taluk from the list. See below image which shows list of Taluks under Bangalore District.

Ration card application form (page 3)

To find out which Taluk your area falls under, you can click on the links on the right to see the areas covered under the respective Taluks, and their respective BBMP Ward Numbers.

NOTE: You can also get your area’s BBMP Ward Number from this link:

e) After you select your respective Taluk, you will be taken back to the previous page. Here, you need to select your City from the list and enter the BBMP Ward Number which you got from the previous page (see image below). Finally, click on “Next page” to continue.

Ration card application form (page 4)

f) On the next page, you need to provide your personal details such as name, date of birth, marital status, current residential address, phone numbers and email ID. If unmarried, you also need to provide your parents’ current residential address. Lastly, click on “Next page” to continue.

Ration card application form (page 5)

g) On the next page, you can add details of any family members whom you wish to add to the Ration Card (see image below). After entering each family member’s details, click on “Add”. To delete an entry, click on “Select” next to it and then click on “Delete”. Finally, click on “Next page” to continue.

Ration card application form (page 6)

h) On the next page, enter your family’s annual income and your PAN number (see image below). If holding a LPG connection in Bangalore, please furnish details of the same.

NOTE: If the system reports that your LPG consumer number is not in the database, approach your LPG distributor to get it added.

Lastly, you need to provide the reason for applying for the Ration Card by choosing the appropriate option from the list. Finally, click on “Submit” to complete the online application process.

Ration card application form (page 7)

NOTE: If you are applying under “Surrendered old Ration Card” category, and the form throws an error on submission saying “Old Ration Card no. not exists“, please change the category to “Non Computerised Ration Card” and mention your previous Ration Card number in the “Remarks” column and state that you have surrendered the same.

i) Upon submission, you will be taken to an acknowledgement page. Please take a print out of this page and keep it for your records. The receipt number is important and must be used for all subsequent communication with the F & CS Dept. officers. You should also receive a SMS shortly with the same receipt number acknowledging the receipt of your application.

You can check the status of your application online at this link:

3. Wait for the SMS with Security Code to be sent to you:

After applying online, you will receive a SMS from the F & CS Dept. containing your application receipt number and a security code. Once you receive this SMS, you must approach your nearest Photo & Biometric Service Center for biometric scan and photography.

Note that it may take several weeks for the SMS to arrive. Keep monitoring the application status online via the link given above.

Also, in case you lose the SMS or have changed your mobile number, you can request a new security code SMS via the same link above.

NOTE: If you do not receive the SMS even after a long time and online status doesn’t change, you can approach your respective F & CS office and enquire about the status personally. Presently there is a large backlog of applications pending with the F & CS Dept. due to the suspension of issuing Ration Cards for most of last year. As a result, significant delays are being observed in disposing of the applications.

4. Go to Photo & Biometric Service Center for biometric scan and photography

Once you receive the SMS, you must proceed for biometric scan and photography within 20 days of receiving the SMS. For this, you will need to go to a designated Photo & Biometric Scan Service Center in your area. The list of Service Centers is given here (click on District name followed by Taluk name to see list of centers for your area):

You will need to carry the following details when you go to the Service Center:

  • Mobile with security code SMS sent by F & CS Dept.
  • Printed copy of online application receipt

NOTE: If you don’t have a copy of your online application receipt, you can print a duplicate receipt online. Likewise, if you have lost the SMS with security code for any reason, you can request another one. The link for both is:

At the Service Center, show the security code and receipt number and they will be able to pull up your application on their computer. You and your family members will have to undergo a biometric fingerprint scan and your photographs will be captured and uploaded to the system. The cost is Rs. 20/- for up to 4 members and Rs. 5/- for each additional member.

Upon completion of these procedures, you will be given a printed acknowledgement on the spot.

5. Upon receipt of SMS confirmation, go to your F & CS office and collect the Ration Card:

After completion of photography and biometric scan, you will receive another SMS within 45 days. On receipt of this SMS, you need to go to your area’s respective F & CS office with the following documents:

  • Copy of online application receipt
  • Printed acknowledgement given by Photo & Biometric Service Center
  • Address and ID proof (e.g. electricity bill if you provided RR number in online application)
  • Surrender Certificate and copy of old Ration Card, or letter from Municipal office certifying that you don’t have a Ration Card

On confirmation of your details with that in the database, your Ration Card will be printed out and given to you. You will be charged Rs. 20/- for lamination.

With this, the process is complete.

Concluding notes

The online application process is really simple and hassle-free, and bribing is not necessary during the follow-up offline process. However, in case of any doubts or confusion, you can call the Food & Civil Supplies Dept. at toll-free numbers 1967 or 1800-425-9339 for details. You may also refer to this FAQ for help.

Also, remember that in case you face any prolonged harassment or unjustified demands for money, you can always take the help of the Govt. Public Grievances cell or file a RTI application.

Useful links

  • Karnataka Food & Civil Supplies Dept.:
  • Official guide for online application of Ration Card:
  • Official guide for modification/updation of existing Ration Card:
  • BBMP Ward Map:



  1. shamsham06-10-2012

    Hi vijay,

    i have received an msg in response to application of ration card ,the msg as Ack no and date i visited two authorised cyber centre ,but in two centre’s also i cant able to get it done
    they are saying that i need to visit for other cyber centre for get it done im totally confused, im residing in gayathrinagar (ward no 65 kadumalleshwaram)

    i have selected District as Bangalore and Taluk as Bangalore west(IRA) during form filling ,for submission of ration card ,please guide me how to get it done.

  2. Shanthi SShanthi S06-09-2012

    hi mr. padiyar,

    i misplaced my ration card acknowledgement number as i changed my mobile number, now am clues less how to proceed further. kindly advice on the same.

    Shanthi S

  3. SwamySwamy06-05-2012

    Thanks a lot. Your article on getting ration card and voter-ID was extremely useful.

  4. PrakashPrakash06-05-2012

    Hi Vijay

    I read a couple of your posts on BBMP tax and ration card today. They are amazing. thanks for the info

  5. CyrilCyril06-04-2012

    How can I get back the sms code, it is deleted by mistake.


  6. NithinNithin06-04-2012


    I had applied for ration card and it got rejected given the reason family details are not furnished but we have given all details. Now we are trying to apply again but the link is showing as “This Software has been temporarily withdrawn “. Do I have any other alternative option?


  7. BalasubramaniamBalasubramaniam06-02-2012

    I applied for ration card on 24/11/2011 online. Still the status shows “wait for further process” Do I need to wait or call them for clarifications? I’m confused.

    • Vijay PadiyarVijay Padiyar06-02-2012

      As per information given to us by the toll-free helpline, new Ration Card issuing process is delayed for those shifting from one area to another via Surrender Certificate. You can hopefully expect to see progress by next month.

  8. VinayVinay06-01-2012

    I am not able the link provided by you above. its showing “tempararily unavailable”.Kindly guide me if there is any other link.

    • Vijay PadiyarVijay Padiyar06-01-2012

      The online application form is currently closed. There is no other way to apply online presently.

  9. AnkurAnkur06-01-2012

    Hi Vijay,

    I applied for the Ration Card some three months back. The Application has been accepted and now they are asking us to get the Bio-metric Photography done.

    So, where can we go and get this thing done?
    What are the documents that are required for this purpose?
    Will we get the Ration Card on the same day, at the same center or is there any other formality that we have to do after this?

    Please guide me. Much thanks in Advance.

  10. RajRaj05-27-2012

    Thanks alot mate for this initiative this was very informative; ive applied in feb my neighbour who did after me got the code n yet no one has come to me for verification i hope this works out without a ration card its a misery to stay in bangalore 🙁

  11. AnkurAnkur05-23-2012

    Excellent buddy!!! Its really helpful and description….Fantastic work…keep posting..

  12. VenkatVenkat05-23-2012

    Hi Vijay,

    I have applied Ration card online and have the Ration Card application with print out. But my mobile has lost so I dont have that mobile number now. But I have checked my application has approved for Biometric & Photography. Please guide me to get the security code.
    Please guide us how can we proceed now.

    Your help is highly appreciated.
    Venkat Ramana

  13. KarthikKarthik05-23-2012

    I lost the SMS with the Security code for the “Biometric & Photography”. Do you know how to get it resent to my mobile? Without the security code, i cannot proceed further i think.

  14. bathabatha05-15-2012

    I had a ration card in Nalla Sopara, Maharashtra. I am now in Bangalore. A form in Marathi that I saw for supposedly applying for the surrender certificate does not seem like the appropriate one. I was told one has to mention the details of the FP shop in Bangalore that one wants the ration card ‘transferred’ to. Is that correct? Would not an affidavit sent from Bangalore to the tahsildar office in Vasai, Maharashtra, along with the original ration card, do? Any ideas/information?

    • Vijay PadiyarVijay Padiyar05-16-2012

      I am not sure about the exact procedure to get Surrender Certificate in Maharashtra. But basically you will need to provide your new address and importantly the district of new residence (Bangalore). This will be mentioned on the Surrender Certificate. There is no need to prepare any affidavit or provide any address proofs. You just need to carry your original Ration Card to the Food & Civil Supplies office in Nalla Sopara.

  15. Siju GopalanSiju Gopalan05-14-2012

    Thanks for the excellent info. I was issued a ration card in Bangalore, But it has now expired. To renew the card under which section shall I apply ?

    • Vijay PadiyarVijay Padiyar05-15-2012

      Renewal is currently not allowed online. You need to approach the respective Food & Civil Supplies office and get it renewed.

  16. manjula swamymanjula swamy05-11-2012

    Hi, with your comprehensive explanation i have applied for online for the ration card, and recieved acknowledgement through sms, and asked to com for the photo of our family members, please kindly let me know where we need to go get it done.
    thank u again

  17. umarumar05-11-2012

    hi iam umar i just wanna change my adress in ration card so can apply it online ? if s how to do so?

  18. ankitaankita05-11-2012

    Hi ,
    Thank you for the info. But i made a mistake in my online application. Instead of annual income i have entered monthly income. How to correct it. Plz reply

    • Vijay PadiyarVijay Padiyar05-11-2012

      Hi Ankita

      If you really want to get it corrected, you can call them up at their toll-free number 1800-425-9339 and give your application reference number and ask them to update it. But personally if you ask me, it is not required. That information is just for their records and does not make any difference whatsoever to your application or to the type of your ration card.



      • JayantJayant06-02-2012

        thank you for the info. but i made a mistake in my online application. instead of rr no . how to to correct it plz……


  19. naveennaveen04-28-2012

    i had done this in 2nd week of december, 2011. I am yet to hear from them. Anyways, we could expedite this.?

  20. SamratSamrat04-14-2012

    Thanks a lot buddy, explained in a very simplified manner.

  21. Thanks a lot karnataka government.

  22. SubbuSubbu04-05-2012

    Vizy, Will we get applicant’s father’s name on ration card . He is no more now, he is not added in the family members list . Only me and my wife details are given in application.

    • Vijay PadiyarVijay Padiyar04-05-2012

      No, only the head of family and members who are explicitly added will be listed on Ration Card. No one else.

  23. PremaPrema03-30-2012

    Thanks a lot for this. This is a big help… Keep posting buddy.

  24. mithunmithun03-27-2012

    good job buddy, keep posting,


  25. SDKSDK03-20-2012

    Excellent job! Such a comprehensive illustration! Thank you very much, this helped me a lot.

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